Competitive Edge Ski & Bike owner Jim Kennedy says there’s a certain type of knowledge gleaned from getting out and skiing with your customers. Over the store’s 30-year reign, the family behind the business has done just that. They know their customers well, says Kennedy, and they have the years of experience on both sides of the counter to know what equipment best suits their customers’ needs. Plus, there’s a performance guarantee. “We have a lot of things you don’t get at a big-box store,” says Kennedy.